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VoC Analytics Lead – SaaS Customer Experience; Remote
Remote / Online - Candidates ideally in
Fall River, Bristol County, Massachusetts, 02720, USA
Listed on 2026-05-30
Fall River, Bristol County, Massachusetts, 02720, USA
Listing for:
PTC
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
A leading technology solutions provider is seeking a Senior Customer Experience Analyst to optimize their Voice of Customer programs and analyze data to drive customer satisfaction. This role requires 3-5 years of experience in a customer-focused data role, strong analytical skills, and proficiency in Qualtrics. You'll work closely with operations and systems teams to ensure insights are actionable and accessible across various departments.
The role offers a competitive salary, benefits, and opportunities for learning and development.
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