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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-05-30
Salem, Marion County, Oregon, 97308, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
CAI is seeking a Senior Service Desk Analyst to deliver Level 1 support to end users in a healthcare environment. This role requires strong technical and customer service skills in a remote setting. You will mentor junior agents and handle complex support issues.
Ideal candidates should have 3–5 years of experience in technical support, especially with the Epic platform, and must excel in a metrics-driven remote environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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