Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-05-30
Montgomery, Montgomery County, Alabama, 36136, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Analyst
Job Description & How to Apply Below
CAI is seeking a Senior Service Desk Analyst to provide Level 1 support in a remote healthcare environment. You will mentor junior team members, resolve end-user issues, and drive quality service delivery.
The ideal candidate will have experience supporting the Epic platform, a minimum of 3 years in technical support, and a strong customer service orientation. CAI offers flexibility with full-time remote work opportunities and competitive salary packages.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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