RevOps Technical Specialist; Remote

About the Role

We are seeking a detail-oriented and experienced Rev Ops Systems Admin to support and optimize our internal systems, with a primary focus on Hub Spot. Experience with Click Up and Chargebee Billing is a plus. The ideal candidate will play a crucial role in building and maintaining our business system architecture and automations, ensuring our systems run smoothly, data integrity is maintained, and our Customer-facing teams are well-supported in their technical needs.

The goal of Rev Ops at FMG is to achieve efficiency, alignment, and ultimately, high customer retention by looking holistically across systems and processes for areas of improvement. Rev Ops streamlines internal processes, makes systems and data structures more usable, and keeps customer-facing departments aligned.

We are currently offering $80,000/year; with the opportunity to earn a yearly bonus as long as company performance metrics are met.

• Implement system enhancements with a focus on automating processes within Hub Spot.
• Work with the Rev Ops Business Analyst to build custom solutions that meet specific business needs, enhancing overall system efficiency and performance.
• Regularly review and refine system workflows to optimize operational effectiveness.
• Stay efficiency and scalability‑minded when developing solutions, leveraging and building on existing architecture.
• Collaborate with the Integrations Architect to maintain Make scenarios, ensuring seamless integration between various systems.

• Identify areas for efficiency improvements or data cleanliness in Hub Spot and Chargebee.
• Create Hub Spot reports and dashboards to provide actionable insights and monitor key business metrics.

• Conduct thorough investigations to understand the root cause of system problems and implement effective solutions.
• Maintain detailed documentation of troubleshooting processes and resolutions to facilitate knowledge sharing and future reference.
• Work closely with IT, Hub Spot support, Chargebee support, and external consultants to diagnose and resolve system issues.

• 3-5 years experience with Hub Spot is required.
• Experience with Make, Click Up, and Chargebee is a plus.
• Strong understanding of Rev Ops processes and best practices.
• Excellent troubleshooting and problem‑solving skills.
• Positive outlook and flexibility in embracing changes and evolving requirements.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication skills, both written and verbal.
• Detail‑oriented with a focus on data accuracy and system integrity.
• Ability to work independently and as part of a team.

• Enjoy a generous paid holiday schedule, including a full week off for our Winter Holiday Shutdown.
• Our comprehensive paid time off policies cover vacation, sick days, parental leave, and bereavement leave.
• Our robust insurance plan includes:
  • Medical with $0 co‑pay Telehealth plan
  • Dental
  • Vision
  • Health Savings Account (HSA) with generous employer contributions
  • Flexible Spending Accounts (FSA)
  • Company‑paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
  • Company‑paid Short & Long Term Disability coverage
  • Company‑paid Employee Assistance Program (EAP)
• Matching 401(k) with immediate full vesting.
• On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit.
• Internet & Gym Reimbursement.
• We’ll provide you with the work computer equipment you need to set you up for success.
• Our Employee Events Committee and managers are always planning a mix of fun in-person and virtual events to keep us all connected — plus we also love to throw in some FMG swag, so you can show off your company spirit in style!

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to inclusion in our employees, services, and products, as well as in the communities in which we live and work.

We are proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact