Database Administrator - SQL

Job Summary

The Database Administrator (SQL) is responsible for designing, supporting, and optimizing SQL database environments across managed services customers. This role focuses on ensuring database performance, availability, security, and reliability in complex production environments while partnering closely with customers and internal engineering teams.

The ideal candidate brings strong SQL expertise, a proactive mindset, and experience supporting large or mission‑critical database systems. This is a remote position and requires a dedicated home office, with limited travel as needed.

• Design, build, administer, and support SQL database environments across customer‑managed platforms

• Ensure database performance, availability, reliability, and security in production environments

• Monitor, diagnose, and resolve database performance and stability issues

• Perform backup, restore, HA/DR , and disaster recovery planning and execution

• Optimize existing environments and contribute to standardization through documentation and SOPs

• Participate in and lead managed services projects aligned to customer objectives

• Engage directly with customers through incident response, change requests, meetings, and status updates

• Track and document work accurately in the PSA system, including weekly timesheet submission

• Support audits, compliance efforts, and on‑call rotations as required

• Collaborate with senior engineers for complex escalations and solution design

• SQL Server administration and troubleshooting

• Database performance monitoring and tuning

• HA/DR implementations and recovery planning

• Version control tools (Git, Azure Dev Ops, or similar)

• Strong documentation and change control discipline

• Communication:
  Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

• Time Management:
  Can generally use time effectively and is working towards improving task prioritization and deadline management.

• Organization:
  Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.

• Interpersonal
  
  Skills:
  
  Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations.

• Adaptability:
  Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

• Judgment:
  Can evaluate situations, identify patterns or implications, and decide on an appropriate course of action based on analysis and experience.

• Initiative:
  Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.

• Collaboration:
  
  Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.

• Digital Acumen:
  Can identify opportunities to use digital tools for improvement and propose digital solutions.

• Willingness to Learn:
  Can actively seek out learning opportunities but may need guidance to apply new knowledge or skills effectively.

• Technical Troubleshooting:
  Can identify complex technical issues, propose solutions, and take action to resolve them without explicit instructions.

• Bachelor’s degree in a related field or equivalent hands‑on experience

• 3–5 years of experience supporting SQL database environments (managed services experience preferred)

• Deep expertise with Microsoft SQL Server (on‑prem and/or cloud‑based)

• Strong knowledge of:

• Backup and restore strategies

• High availability and disaster recovery (HA/DR)

• Performance tuning and optimization

• Experience supporting large or complex database environments

• Exposure to at least one cloud platform (Azure, AWS, or GCP)

• One or more database‑related certifications, such as:

• Microsoft Certified:
  Azure Database Administrator Associate

• AWS Certified Database – Specialty

• GCP Cloud Database Engineer (or ability to obtain within 3 months of hire)

• ITIL v3+ (or ability to obtain within 6 months of hire)

• Familiarity with IT Glue, Autotask, Datto
  
  RMM, and documentation tools

• Experience with automation or scripting related to database operations

• Exposure to CI/CD pipelines or database deployment automation

• Ability to travel up to 10% annually

• Participation in a rotating on‑call schedule for after‑hours or holiday support

• Availability for occasional overtime based on customer or business needs

• Ability to meet utilization targets set by leadership

The estimated annual pay range for this position is $110,000 - $140,000 which includes a base salary and bonus. The compensation for this position is dependent on job‑related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status