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Technical Support HelpDesk/Support IT Support

Remote Technical Support Specialist - Education Tech

Remote / Online - Candidates ideally in
Covington, Kenton County, Kentucky, 41011, USA
Listing for: Cengage
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Cengage is seeking a Customer Support Representative to provide live and non-live support for digital solutions in an educational environment. This position is primarily work from home, requiring excellent organizational skills and the ability to troubleshoot technical issues related to various operating systems and browsers. The role offers a starting hourly compensation of $19.50, alongside a comprehensive benefits package including 401K matching and healthcare coverage starting day one.
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