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Field Service Operations Coordinator

Remote / Online - Candidates ideally in
Schenectady, Schenectady County, New York, 12301, USA
Listing for: ManpowerGroup Global, Inc.
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Data Entry, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

Our client, a leading organization in field services industry, is seeking a Delivery Services and Operations Specialist to join their team. As a Delivery Services Specialist, you will be part of the Operations Department supporting the Technician Pipeline Management team. The ideal candidate will have 2-3 years experience in Field Services Operations, excellent organizational skills, proactive communication, and a detail‑oriented mindset, which will align successfully in the organization.

Job Title: Delivery Services and Operation Specialist

Location:Remote

Pay Range:$55,000 - $65,000

What's the Job?
  • Maintain an organized, actively managed field technicians pipeline, W9/COI compliance, and licensing and certifications documentation
  • Execute all onboarding requirements such as agreements, documentation, certifications, and training validation.
  • Ensure accurate handoffs between Delivery Services, Field Operations, Finance, and Procurement
  • Track certification and documentation completion; follow up proactively and elevate delays.
  • Support staffing readiness by confirming technician availability, rates, travel needs, and deployment logistics.
  • Maintain a ready‑to‑deploy bench of vetted technicians and ensure smooth operational handoffs across departments.
What's Needed?
  • 1–3 years of experience in Field Services coordination, staffing, operations support and scheduling
  • Must have Field technician or contractor network management
  • Must have W9 and COI tracking
  • Knowledge of process‑driven execution in field services environment
  • Highly organized with the ability to manage multiple priorities and deadlines effectively.
  • Strong written communication skills; comfortable with outreach, messaging, templates, and scripts.
  • Tech‑savvy; familiarity with systems like Asana or project management tools is a plus.
  • Experience with sourcing, pipeline building, or technician/trade talent communities is beneficial.
What's in it for me?
  • Fully remote work environment offering flexibility and work-life balance.
  • Standard working hours from 9 a.m. to 5 p.m., with occasional early/late follow‑up depending on project timing.
  • Opportunity to develop skills in a dynamic, fast‑paced industry.
  • Engage with a collaborative team dedicated to operational excellence.
  • Contribute to a vital service supporting technician deployment and operational success.
Upon completion of waiting period consultants are eligible for:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Insurance
  • Business Travel Insurance
  • 401(k), Plus Match
  • Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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