Field Service Operations Coordinator
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-05-30
-
IT/Tech
Data Entry, IT Support
Our client, a leading organization in field services industry, is seeking a Delivery Services and Operations Specialist to join their team. As a Delivery Services Specialist, you will be part of the Operations Department supporting the Technician Pipeline Management team. The ideal candidate will have 2-3 years experience in Field Services Operations, excellent organizational skills, proactive communication, and a detail‑oriented mindset, which will align successfully in the organization.
Job Title: Delivery Services and Operation Specialist
Location:Remote
Pay Range:$55,000 - $65,000
What's the Job?- Maintain an organized, actively managed field technicians pipeline, W9/COI compliance, and licensing and certifications documentation
- Execute all onboarding requirements such as agreements, documentation, certifications, and training validation.
- Ensure accurate handoffs between Delivery Services, Field Operations, Finance, and Procurement
- Track certification and documentation completion; follow up proactively and elevate delays.
- Support staffing readiness by confirming technician availability, rates, travel needs, and deployment logistics.
- Maintain a ready‑to‑deploy bench of vetted technicians and ensure smooth operational handoffs across departments.
- 1–3 years of experience in Field Services coordination, staffing, operations support and scheduling
- Must have Field technician or contractor network management
- Must have W9 and COI tracking
- Knowledge of process‑driven execution in field services environment
- Highly organized with the ability to manage multiple priorities and deadlines effectively.
- Strong written communication skills; comfortable with outreach, messaging, templates, and scripts.
- Tech‑savvy; familiarity with systems like Asana or project management tools is a plus.
- Experience with sourcing, pipeline building, or technician/trade talent communities is beneficial.
- Fully remote work environment offering flexibility and work-life balance.
- Standard working hours from 9 a.m. to 5 p.m., with occasional early/late follow‑up depending on project timing.
- Opportunity to develop skills in a dynamic, fast‑paced industry.
- Engage with a collaborative team dedicated to operational excellence.
- Contribute to a vital service supporting technician deployment and operational success.
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).