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Remote IT Dispatch Coordinator; ConnectWise

Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14201, USA
Listing for: Kraft & Kennedy, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 50000 USD Yearly USD 45000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Dispatch Coordinator (ConnectWise)
A multidisciplinary consulting firm is seeking a Technical Dispatcher to manage service requests and technical resource scheduling. This full-time, remote position requires experience with Managed Service Providers and strong organizational skills. Responsibilities include acting as the first line of contact for customers, balancing workload among technical staff, and processing service requests through Connect Wise. Competitive salary range of $45,000 to $50,000, with benefits including medical insurance and 401k.
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