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IT Support Technical Support

Global Support Manager - Remote, Multi-Region SaaS

Remote / Online - Candidates ideally in
Elgin, Kane County, Illinois, 60120, USA
Listing for: Kinetic Software
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading educational software provider seeks a Global Support Manager to lead its distributed support teams across the US and UK. The role is pivotal to enhance customer experience and operational efficiency. Responsibilities include managing support operations, developing team culture, and driving customer satisfaction metrics. Ideal candidates should have over 5 years in software support, with proven leadership skills and experience in technical solutions.

This fully remote position offers competitive pay and a comprehensive benefits package.
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