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IT Support Technical Support

Observability SRE Support Engineer - Remote-First Impact

Remote / Online - Candidates ideally in
El Paso, El Paso County, Texas, 79901, USA
Listing for: Gigster
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology company is looking for an Observability & Tools Support Engineer to provide high-impact technical support for its internal IaaS platform. This role involves monitoring, alerting, and troubleshooting, with a focus on helping customers seamlessly onboard and resolve issues swiftly. Ideal candidates will have strong Linux knowledge, experience with tools like Prometheus, and excellent communication skills. The position allows for high autonomy in a remote-first environment, fostering career growth in technical support and process improvement.
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