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Remote Service Desk Coordinator: SLA & Ticket Flow Lead
Remote / Online - Candidates ideally in
St. Paul, Saint Paul, Ramsey County, Minnesota, 55118, USA
Listed on 2026-05-30
St. Paul, Saint Paul, Ramsey County, Minnesota, 55118, USA
Listing for:
OWL Automotive Consulting, LLC
Full Time, Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A consulting firm in the automotive sector is seeking a Service Desk Coordinator to manage the flow of IT support tickets, ensuring requests are triaged and routed efficiently. The ideal candidate will have 2-4 years of experience in an IT or retail automotive setting, strong written communication skills, and the ability to coordinate escalations. This full-time position is fully remote but requires occasional travel for onsite support.
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