Senior Consultant - Regulatory Operations Software Implementation; Remote

Senior Consultant – Regulatory Operations Software Implementation (Remote)

Veeva Systems is a mission‑driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest‑growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values of Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

We are looking for an experienced consultant with deep expertise in navigating customers through complex software implementation. Veeva’s RIM suite is the industry’s only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archiving on a single cloud‑based platform.

As a key member of our Professional Services team, the Senior Consultant will be responsible for understanding our customers’ global regulatory needs, translating requirements into solution design, and defining global strategies for deploying our cloud‑based solution for managing regulatory information across the enterprise.

Opportunities are available within the United States for this role, which is a remote position with a preference for Eastern or Central Time Zone. If a candidate is in close proximity to an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.‑based candidates are encouraged to apply.

• Lead life science customers in the configuration and implementation of Veeva’s Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing) to streamline global regulatory processes.
• Manage software implementation projects and customers through the full implementation lifecycle, including project planning, requirements gathering, migration, configuration, validation, and go‑live activities.
• Conduct configuration requirements workshops then design, prototype, configure and thoroughly document content solutions.
• Guide our customers and internal team with program and project management, including resource planning, leading, and motivating the cross‑functional team.
• Serve as the primary customer liaison, managing communication, risks, and project reporting between the project team, customer, and internal stakeholders.
• Mentor project team and consultants with a focus on continuous growth.
• Collaborate cross‑functionally with Product, Strategy, Sales, and other teams across Veeva.

• 8+ years of experience working with or for organizations in life sciences or healthcare.
• Direct technology system implementation, maintenance, or continuous improvement experience as a consultant, business, or IT representative.
• Proven track record leading high‑impact system implementations and the ability to collaborate and manage diverse stakeholders to ensure delivery to a high degree of satisfaction.
• Ability to act with speed to understand requirements, technical ability to create corresponding technical solutions, and willingness to “roll up your sleeves” to design and implement a RIM solution.
• Knowledgeable in life sciences compliance and computer systems validation requirements.
• Typical travel is 25% but may be up to 50% based on customer requirements.

• Direct experience with systems such as Veeva Vault, PAREXEL/LIQUENT InSight, CSC Regulatory Tracker, Aris Global Register, Open Text, SharePoint, Documentum, First Doc/FirstPoint, Next Docs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, or other regulatory information…