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Remote IT Service Management Lead Incident

Remote / Online - Candidates ideally in
High Point, Guilford County, North Carolina, 27260, USA
Listing for: First Citizens Bank
Full Time, Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Management Lead — Change & Incident
A leading financial institution is seeking an experienced IT Service Management Manager to enhance operational reliability and efficiency within IT. This role involves driving improvements in IT processes, overseeing reporting metrics, and collaborating across teams. Candidates should possess significant experience in Operational IT services and qualifications like ITIL Certification are preferred. This is a full-time remote position available primarily in North Carolina.
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