SRE; DevOps

Job Description

We are looking for an Application Site Reliability Engineer (SRE) with strong Dev Ops experience to improve the reliability, scalability, and performance of our applications.

The Application Site Reliability Engineer will serve as a technical contact responsible for driving the reliability, performance, and operational maturity of our application ecosystem. This role works across multiple teams to support scalable systems, establish reliability standards, improve observability, and implement automation that reduces operational effort. The SRE will lead complex incident responses, work with engineering teams in best practices, and influence architectural decisions to ensure resilient, high‑quality software delivery.

You will help define reliability standards, reduce operational toil, and ensure smooth production operations while enabling faster and safer releases.

• Own application reliability, availability, performance, and scalability in production and non-production environments
• Design, build, and maintain CI/CD pipelines for application deployments
• Automate infrastructure provisioning and configuration using Infrastructure as Code
• Monitor application health using metrics, logs, and traces; define SLIs, SLOs, and error budgets
• Lead incident response, root‑cause analysis (RCA), ensuring corrective and preventive actions are completed and communicated
• Improve system resilience through capacity planning, system tuning, and fault tolerance
• Partner with development teams to ensure services meet reliability, performance, and scalability objectives
• Reduce manual operational effort through automation and self‑healing solutions
• Serve as a point of contact for critical Sev1/Sev2 incidents, leading incident command when required

• Strong experience as an SRE, Dev Ops Engineer, or Production Support Engineer
• Solid understanding of Windows, Linux/Unix systems and networking fundamentals
• 7 years of experience as an SRE
• Hands‑on experience with cloud platforms such as AWS, Azure, or GCP
• Experience with containerization and orchestration tools like Docker and Kubernetes
• Proficiency in CI/CD tools such as Jenkins, Git Hub Actions, or similar
• Experience with Infrastructure as Code tools like Terraform, Cloud Formation, or ARM
• Strong scripting skills in Python, Bash, or similar languages
• Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog, etc.)
• Understanding of reliability concepts such as SLAs, SLOs, and incident management

• Experience supporting microservices‑based architectures
• Knowledge of security best practices in cloud and Dev Ops environments
• Experience with configuration management tools (Ansible, Chef, or Puppet)
• Exposure to chaos engineering or resilience testing practices

• Strong problem‑solving and troubleshooting skills
• Ability to work calmly during incidents and high‑pressure situations
• Clear communication and collaboration with cross‑functional teams
• Ownership mindset with a focus on continuous improvement

• Opportunity to work on highly available, business‑critical applications
• Collaborative engineering culture with strong Dev Ops and SRE practices
• Competitive compensation and benefits
• Learning and growth opportunities in cloud, automation, and reliability engineering

• Medical, Dental, and Vision benefits
• Employer‑paid Life and LTD
• 401k with matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Generous FTO
• Remote work options
• Employee Discounts
• Parental Leave
• Gym membership / Exercise class stipends

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in‑office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work‑life balance to their individual preferences.

For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.