Software Quality Engineer

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B‑Corp status, and our unique structure as a 100% employee-owned company (ESOP).

The Software Quality Engineer is responsible for ensuring the quality and stability of software applications through comprehensive manual testing and selective automation. The ideal candidate is skilled in test case definition, execution, defect identification, and collaborating closely with developers to improve software quality. This role plays a critical part in testing new features, performing exploratory testing, and ensuring that test coverage meets business and technical requirements.

With a primary focus in manual testing, this role will also perform basic automation scripting for regression testing in order to improve efficiency.

• Manual Testing Execution:
  Perform functional, exploratory, regression, and user acceptance testing to validate software functionality.
• Test Case Design & Documentation:
  Develop clear and thorough test plans, test cases, and test scripts based on business and technical requirements.
• Bug Tracking & Reporting:
  Identify, document, and prioritize defects, providing detailed reports to developers to ensure timely fixes.
• Cross-Browser and Device Testing:
  Ensure applications work across different devices, browsers including Edge, Chrome, Firefox and others, and operating systems such as Windows & MacOS.
• End-to-End Testing:
  Validate user workflows, data integrity, and integrations between systems.
• Basic Automation for Regression Tests:
  Develop and maintain simple automated scripts for repetitive regression test cases to improve test efficiency.
• Collaboration with Developers:
  Work closely with software engineers to reproduce issues and verify fixes.

• Work Closely with Product and Engineering Teams:
  Understand business requirements and acceptance criteria to create effective test cases.
• Improve Testing Strategies:
  Identify opportunities for improving manual testing efficiency and propose automation where beneficial.
  
  Maintain Testing Documentation:
  Keep detailed records of test cases, results, and defect reports.
• Support Release Readiness:
  Conduct final checks before production releases and participate in go/no-go decisions.
• Stay Updated on QA Best Practices:
  Learn and adopt new testing techniques and methodologies as needed.

• Bachelor's degree in Computer Science, Engineering, or equivalent work experience.
• 3-5 years of experience in software testing.
• Advanced proficiency in designing and executing comprehensive test cases and reporting findings.
• Experience using bug tracking and test management tools (JIRA, Test Rail, Zephyr, or similar).
• Proficiency in API testing using Postman, Insomnia, or equivalent.
• Basic scripting skills for minor test automation tasks (e.g., Selenium, Cypress, or Playwright).

• Experience with SQL for database validation and data integrity testing.
• Familiarity with Agile methodologies and testing in an Agile/Scrum environment.
• Knowledge of performance testing concepts and tools (e.g., JMeter, k6).
• Some experience with version control tools like Git.

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: working with teams and across the organization with ease
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate.

Reasonable accommodation may be requested to enable individuals to perform the essential functions.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you'll discover that we are dedicated to creating a positive impact, not only for our clients but…