Infrastructure Engineer: Enterprise Storage; Remote

Position: Infrastructure Engineer: Enterprise Storage (Remote
# Infrastructure Engineer:
Enterprise Storage (Remote)## Lititz, PA##

Job Description ##

Job Summary As the largest online distributor of restaurant supplies and equipment, Webstaurant Store offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape.

Due to this growth, we are seeking an
** Infrastructure Engineer with a primary focus on enterprise storage, backup, and data protection
** to support our on-premises infrastructure.
** This role does not focus on cloud administration.**### Remote Work Qualifications
* Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
* Access to a home router and modem.
* A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
* A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
* The desire and ability to work and communicate with other team members via chat, webcam, etc.
* Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, , IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).We only accept W-2 candidates, H-1B sponsorship is not available.## Responsibilities
* Engineer, design, and support centralized enterprise storage solutions, including SAN, NAS, and object storage platforms such as Net App, Dell EMC, and Dell ECS.
* Administer and optimize on-premises storage environments, including storage arrays, replication, snapshot management, deduplication, retention policies, and recovery workflows.
* Manage backup and disaster recovery processes using platforms such as Commvault, Veeam, or Rubrik, including policy configuration, backup validation, offsite replication, failover testing, and recovery readiness.
* Own performance tuning across storage arrays and local server storage.
* Proactively identify bottlenecks, capacity constraints, and performance risks using monitoring and observability tools such as Prometheus and Grafana.
* Investigate storage and infrastructure issues end to end, perform root cause analysis, and determine the most appropriate corrective solution.
* Manage physical and virtual infrastructure and support partner teams including DBRE, Security, SRE, Media, and Automated Warehouses.
* Support lifecycle management across storage and supporting infrastructure, including provisioning, patching, upgrades, migrations, hardware refreshes, and decommissioning.
* Perform hardware diagnostics and work with hardware vendors to resolve performance issues.
* Support Windows Server, Linux, and VMware environments connected to enterprise storage platforms, including VMware vSphere/ESXi and vCenter HA.
* Contribute to infrastructure projects such as storage rollouts, data migrations, hardware modernization efforts, and resiliency improvements.
* Collaborate with internal stakeholders to solve complex infrastructure problems, recommend improvements, and strengthen long-term system health.###

Physical Requirements
* Work is performed while sitting/standing and interfacing with a personal computer.
* Requires the ability to communicate effectively using speech, vision, and hearing.
* Requires the regular use of hands for simple grasping and fine manipulations.
* Requires occasional bending, squatting, crawling, climbing, and reaching.
* Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.## Working Environment
* Travel is minimal, approximately 5% (up to 13 days per year). (Installing/racking/cabling)
* This role includes participation in a rotating on-call schedule roughly every 6-8 weeks (depending on scheduling), including 1 week as primary and 1 week as secondary support. Pages are infrequent but may occur.## Qualifications### Experience
* 5+ years of experience in systems, infrastructure engineering, or related fields.
* Experience supporting on-premises or co-located data center environments.
* Hands-on experience with enterprise storage technologies, including SAN, NAS, and object storage platforms such as Net App, Dell EMC, or Dell ECS.
* Experience with backup and recovery platforms such as Commvault, Veeam, or Rubrik.
* Experience with VMware vSphere/ESXi and vCenter HA., designing highly available virtual environments.
* Understanding of storage performance tuning, capacity planning, and observability.
* Ability to troubleshoot complex issues, perform root cause analysis, and support disaster recovery…