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Technical Support IT Support

Technical Support Engineer - Customer Champion

Remote / Online - Candidates ideally in
Athens, Clarke County, Georgia, 30601, USA
Listing for: Upbound - Job Posting
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Upbound is seeking a Senior Customer Support Engineer in Atlanta, Georgia. In this role, you will own the customer experience from first touch to full resolution, collaborating with teams to provide exceptional support. Candidates should have over 4 years of experience in technical support, strong troubleshooting skills, and solid knowledge of Kubernetes and cloud-native technologies. This is a remote position, offering an opportunity to contribute to enhancing service delivery by leveraging customer feedback and building automated solutions.
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