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ServiceNow ITOM Implementation Specialist

Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36101, USA
Listing for: Vaco Recruiter Services
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Consultant, Cloud Computing
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Service Now ITOM Implementation Specialist (Contract)

Location: Remote (U.S.)

Type: Contract (Approx. 12 Months)

Start Date: April–May 2026

Seeking a Service Now ITOM Implementation Specialist to support a large-scale Service Now environment by helping complete and enhance the organization’s IT Operations Management (ITOM) implementation. This role will focus on integrations, service mapping, and CMDB population across a complex infrastructure environment. The internal team already supports ITSM, so this position is specifically focused on ITOM capabilities and integrations with cloud and enterprise systems.

This is a fully remote contract opportunity with a nationwide search.

Responsibilities
  • Implement and enhance Service Now ITOM capabilities
  • Configure and support Service Now Discovery and Service Mapping
  • Build and maintain integration between Service Now and cloud platforms (AWS, Azure)
  • Develop and maintain Service Graph connectors
  • Support CMDB population and Configuration Item (CI) ingestion
  • Integrate Service Now with enterprise collaboration tools such as Microsoft Teams and Outlook
  • Design and implement secure integration patterns, including read-only integrations where appropriate
  • Collaborate with internal platform administrators and infrastructure teams
  • Troubleshoot integration, discovery, and CMDB data issues
Required Qualifications
  • Hands‑on experience implementing Service Now ITOM
  • Experience with Service Mapping and Discovery
  • Experience building Service Graph connectors
  • Experience integrating Service Now with AWS and/or Azure
  • Strong understanding of CMDB architecture and CI ingestion
  • Experience working in enterprise Service Now environments
Preferred Qualifications
  • Experience integrating Service Now with network, security, or monitoring platforms
  • Experience supporting large Service Now implementations
Additional Information
  • Fully remote (U.S. candidates only)
  • 12‑month contract engagement
  • Opportunity to support a major Service Now platform implementation
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