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Technical Support IT Support

Remote WordPress VIP Support Engineer – Expert Troubleshooter

Remote / Online - Candidates ideally in
Dothan, Houston County, Alabama, 36303, USA
Listing for: Automattic
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Automattic is seeking a Support Engineer for Word Press VIP, offering 24/7 technical support to enterprise customers. You will troubleshoot complex application issues and provide high-quality solutions through Zendesk. Ideal candidates will have strong Word Press expertise and excellent communication skills to work effectively with global customers. The role emphasizes customer success and requires a proactive approach to problem-solving. The salary range is competitive, with remote work and flexible vacation policies.
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