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Technical Support HelpDesk/Support Customer Service Rep

Remote Biometrics Support Specialist - Tier 1

Remote / Online - Candidates ideally in
Augusta, Richmond County, Georgia, 30910, USA
Listing for: First Advantage
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 44000 USD Yearly USD 35000.00 44000.00 YEAR
Job Description & How to Apply Below
First Advantage is hiring for a customer service position focused on providing tier 1 technical support for their biometrics kiosks in Georgia, United States. Candidates must be US citizens, have at least a high school diploma, and possess 1-3 years of customer service experience, preferably phone-based. The role involves handling 35-50 calls daily and providing support without sales or collections duties.

The annual salary ranges from $35K to $44K based on experience.
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