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Senior ServiceDesk Reliability Engineer - SDRE
Remote / Online - Candidates ideally in
Gaithersburg, Montgomery County, Maryland, 20883, USA
Listed on 2026-05-31
Gaithersburg, Montgomery County, Maryland, 20883, USA
Listing for:
تابي
Full Time, Remote/Work from Home
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
SRE/Site Reliability
Job Description & How to Apply Below
Senior Service Desk Reliability Engineer - SDRE
Department: Service Desk
Employment Type: Full Time
Location: Remote/Moldova
Reporting To: Aleksei Volkov
Key Responsibilities- Terraform
: prior hands‑on experience (or readiness to close the gap quickly); - SRE fundamentals
: core metrics SLO/SLI, error budget, MTTA/MTTR, toil management, postmortems; - Go/Python
: write scripts/CLIs against REST APIs (pagination, retries, idempotency); export data to a database (Go preferred); - Jira Service Management (+JSM Operations) API + Automation: JQL/CRUD, webhooks, webhooks actions, fields set up, SLA/escalations;
- GCP Basic: deploying small tasks on Cloud Run/Functions. Big Query;
- Incident recording and participation in resolution;
- Autonomy & proactivity; strong teamwork (critical); ability to own tasks end‑to‑end and collaborate with engineering and product; ability to identify bottlenecks;
- Communication (English B2+): running war‑rooms, facilitating meetings with engineering leads and product managers.
- Experience with Google Cloud (GCF);
- Experience in fintech;
- Knowledge of Kubernetes components.
- Full‑time B2B contract
- Fully remote setup, work from anywhere in Europe
- Up to 20% tax allowance
- 22 paid leave days annually
- Stock options (ESOP) in a fast‑scaling, pre‑IPO company
- Flexi benefits you can use for wellness, travel, or learning
- Work alongside a high‑performing, international engineering team in a global fintech unicorn
Position Requirements
10+ Years
work experience
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