Senior IS Applications Analyst, Grand and Prelude - Remote

Overview

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

As a Senior IS Epic Applications Analyst on the Grand Central and Prelude team at Providence, you will be the trusted expert driving innovative solutions for complex business challenges. You’ll leverage deep technical knowledge and analytical skills to advise leadership, define user requirements, and translate business needs into optimized system designs. You’ll collaborate across teams and with customers to ensure applications are used effectively, while mentoring others and leading projects that enhance workflows and improve outcomes.

From troubleshooting critical issues to managing upgrades and change initiatives, you’ll play a key role in delivering service excellence and maintaining system integrity.

• Alaska – Anchorage, Kodiak, Seward, Valdez
• California – all Northern and Southern regions except specified
• Montana – all except Great Falls, Great Falls
• New Mexico – entire region
• Oregon – Non-Portland and Portland service areas
• Texas – entire state
• Washington – Western, Southwest, Tukwila, Eastern, and Southeast regions

• Provide management with expert advice and counsel on a wide range of business issues using in-depth analysis and information.
• Define user requirements for complex systems and educate customers on application functionality and limitations.
• Partner with internal and external teams to design and implement business solutions.
• Demonstrate service excellence and foster positive relationships with patients, families, employees, managers, medical staff, volunteers, and community members.
• Apply technical standards, concepts, and theories to solve highly complex problems while mentoring less experienced staff.
• Prepare documentation and assist in defining and developing workflows in collaboration with stakeholders.
• Lead project teams as required.
• Analyze and synthesize data to evaluate multiple approaches and solutions to issues or problems.
• Collaborate with peers to create and maintain team-specific documentation and lead efforts to improve documentation standards.
• Identify, manage, and communicate issues and risks, escalating appropriately; assist others in troubleshooting and root cause analysis of application failures.
• Translate business needs into system design alternatives, configuration, and workflow validations.
• Facilitate and coordinate development and analysis of complex test plans; serve as a resource during testing and upgrades.
• Define and achieve individual goals aligned with organizational mission, quality, budget, customer satisfaction, and financial results.
• Plan and coordinate downtime, change management, maintenance, and upgrades; perform capacity planning and vendor management.
• Ability to travel as required (up to 10%).
• Perform rotational on‑call responsibilities.

• Bachelor’s Degree – Computer Science, Business Management, Information Services or equivalent education/experience.
• Epic certification within 90 days of hire.
• 7 years of build analyst experience in Epic and/or equivalent healthcare software (may substitute for Epic certification).
• 4 years of Epic certification with build experience.

• Epic certification within 90 days of hire.
• Upon hire: certifications in software applications, technology infrastructure, or clinical specializations.
• 4 or more years of Epic certification with build experience.
• Epic application knowledge:
  User Security & Permissions, Cogito Reporting, Radar Dashboards, Grand Central and/or Prelude.

• AK:
  Anchorage – Min: $52.19, Max: $82.39
• AK:
  Kodiak, Seward, Valdez – Min: $54.40, Max: $85.88
• California:
  Humboldt – Min: $54.40, Max: $85.88
• California:
  All Northern California – Min: $61.04, Max: $96.35
• California:
  All Southern California – Min: $54.40, Max: $85.88
• California:
  Bakersfield – Min: $52.19, Max: $82.39
• Montana:
  Except Great…