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Hybrid Help Desk Analyst — Call Center Support; Remote/Flex
Remote / Online - Candidates ideally in
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listed on 2026-05-31
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listing for:
STI
Full Time, Remote/Work from Home
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading technology firm in Pennsylvania is seeking a Call Center Analyst/Help Desk Analyst to assist users with technical issues related to business applications. This role involves receiving calls, troubleshooting problems, and escalating issues as necessary. Candidates should possess strong communication skills and the ability to resolve user queries efficiently. The position includes both in-office and remote workdays, offering flexibility in shift timings.
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