Technical Marketing Manager

About the Role

As the Technical Marketing Manager, you will own the creation of technical content and thought leadership that educates, engages, and converts IT professionals and MSPs who rely on Ninja One every day. You’ll bridge the gap between our product capabilities and the practitioners who use them, translating complex technical concepts into clear, compelling narratives that resonate with both hands-on IT admins and technical decision-makers.

You’ll collaborate closely with Product, Sales, and Marketing teams to ensure our content, demos, and enablement materials reflect the depth and differentiation of the Ninja One platform. This role blends technical credibility with storytelling, requiring a deep understanding of endpoint management and IT operations alongside the ability to create content that drives awareness, adoption, and pipeline. You’ll report to the Director of Product Marketing and serve as the primary owner of technical content that powers campaigns, webinars, sales enablement, and competitive positioning.

Location
:
We are flexible on hybrid/remote working from home, if you are located in the USA and reside in one of the following states – CA, CO, CT, FL, GA, IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA, or WA.

• Technical Content Creation:
  Research, write, and publish technical blog posts, how-to guides, and step-by-step product walkthroughs that speak directly to IT practitioners and MSPs
• Develop product-focused content: use cases, architecture diagrams, technical proof points, and launch assets that resonate with both technical buyers and decision-makers
• Translate complex user workflows, product capabilities, and infrastructure constraints into clear, outcome-driven stories
• Maintain a consistent editorial calendar and deliver content on time across multiple concurrent projects
• Build and validate demos, documentation, and workflow guides that reflect real-world IT and MSP environments

• Plan, prepare, and present live and on-demand webinars, including product demos, thought leadership sessions, and customer-facing educational events
• Represent Ninja One at virtual and, as needed, in-person industry conferences and partner events
• Facilitate engaging Q&A sessions that demonstrate product depth and build audience trust

• Work with the broader Marketing team to align technical content with campaign priorities, ensuring accuracy and consistency across all channels
• Partner with the Competitive Intelligence team to develop technical positioning collateral, including deep-dive win/loss narratives grounded in product architecture and capability comparisons
• Support Sales Enablement by creating demo flows, objection-handling guides, architecture explanations, and POV materials that help AEs and SEs speak credibly to technical buyers
• Develop technical case studies in partnership with the Customer Advocacy team that highlight measurable outcomes
• Other duties as needed

• 3–5 years of experience in sales/solutions engineering or technical marketing, preferably in endpoint management or an adjacent IT infrastructure space
• You have a track record of writing clearly and compellingly for technical audiences; a writing sample will be requested
• Presenting on camera and to live audiences comes naturally to you, and you bring energy and credibility to every session
• You have a solid working knowledge of IT infrastructure concepts including endpoint management, RMM, patch management, and related disciplines
• Managing multiple projects simultaneously in a fast-moving environment is something you handle with ease
• Hands-on experience with Ninja One or familiarity with its core modules: RMM, ticketing, backup, and documentation
• A background working at or marketing to MSPs or IT service providers gives you an edge in this role
• Experience hosting or co-hosting webinars is preferred

Ninja One unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The Ninja One Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase…