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Technical Support HelpDesk/Support IT Support

Remote SaaS Customer Support Specialist – Tech & Security

Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listing for: Teramind
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Teramind is seeking a Customer Support Specialist to join our remote team. This position involves providing technical support via chat and email, ensuring high customer satisfaction, and becoming an expert in our product features. Candidates should have at least 2 years of experience in technical support, strong interpersonal skills, and a good understanding of B2B SaaS products. Enjoy competitive compensation, flexible paid time off, and opportunities for ongoing training and career growth in an innovative environment.
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