Technical Project Manager

Technical Project Manager

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Title of Role:
Technical Project Manager

Department:
Technology

This is a remote position, with a preference for candidates that are based in Central or East Coast Time zone due to global nature of role

East West Tea is seeking a talented, passionate, and experienced Technical Project Manager to join our technology team!

The Technical Project Manager will join our global technology team to plan and deliver enterprise technology and software initiatives that enable business transformation. This role will lead cross‑functional projects of varying size and complexity, with a strong focus on system implementations such as ERP and other enterprise applications.

We are the well‑being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.

We are Intentional – we chose to lead with positive intent. Mindful – we are present and aware of how we show up in the world. People – we value and respect all people and communities. Authentic – we are real and transparent with everything we do. Committed – we are committed to quality products while sustaining our planet. Trust – we consistently align our words with our actions.

• We have exceptional wellbeing‑focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often! Who doesn’t love a surprise?
• We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.
• We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision‑making, and our resource allocations.
• We commit to our purpose in every aspect of our culture.
• We have employees that are committed to “Doing Good” in our community and around the world.
• We are a growing company with products that customers love.
• We believe in investing in you and your growth and development.

• Lead end‑to‑end deliver of complex, cross‑functional technical initiatives, including ERP implementation and post‑go‑live optimization efforts
• Develop and maintain integrated project plans, schedules, milestones, budgets, RAID logs, and dependency maps
• Ensure projects align with organizational strategy, operational realities, security standards, and regulatory requirements
• Serve as a key delivery lead for ERP and enterprise system initiatives, supporting phases such as discovery, design, build, testing, cutover, and stabilization
• Partner with functional leads across all teams in the global org to translate business needs into executable project plans

• Act as a central point of coordination and communication across project stakeholders
• Communicate progress, risks, and decisions clearly to both technical and non‑technical audiences

• Apply appropriate project deliver methodologies (Agile, kanban, hybrid, or waterfall) based on initiative type and maturity
• Support governance structures such as steering committees, design reviews, and decision forums
• Support exploratory and innovation focused initiatives, pilots, and proofs of concept
• Leverage data, dashboards, and metrics to improve visibility and decision‑making

• Bachelor’s Degree or equivalent work experience
• Minimum of 5+ years of relevant work experience in technical project, program, or delivery management
• Demonstrated experience leading ERP or other large enterprise system implementations
• Experience in Food, Beverage, CPG, manufacturing, or regulated environments preferred
• Strong understanding of software delivery lifecycle, systems integration, and data‑driven initiatives
• Experience working with globally distributed and cross‑functional teams preferred