AVP, AI Strategy & Transformation

Job Description The AVP, AI Strategy & Transformation is responsible for defining, prioritizing, and delivering enterprise AI capabilities that enhance operational efficiency, member experience, and enterprise risk management across The Mutual Group.

Product Management

• Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in‑office schedule. The initial training period may require additional in‑office days.

• Define and own TMG’s AI product roadmap aligned to strategic business priorities and measurable outcomes
• Identify, evaluate, and drive prioritization of AI opportunities that enable operational efficiency, business value, and Member impact
• Establish product vision, success metrics, investment priorities, and adoption strategies for enterprise AI capabilities
• Develop scalable AI accelerators, reusable frameworks, and repeatable deployment models across Member organizations
• Help shape enterprise AI operating models, standards, and best practices across the organization
• Monitor emerging AI trends, technologies, regulatory developments, and competitive activity to inform enterprise AI strategy

• Lead AI products through the full business lifecycle from concept and prioritization through pilot, deployment, adoption, optimization, and ongoing performance management in partnership with technology teams
• Lead cross-functional product delivery and prioritization, balancing business value, feasibility, governance, risk, and cost considerations
• Define product requirements and delivery standards aligned to AI/ML development standards
• Establish performance monitoring and evaluation frameworks for AI effectiveness, adoption, accuracy, and business impact

• Serve as the primary liaison across business, technology, data, engineering, risk, and governance functions
• Influence alignment across competing priorities and drive decision-making in complex, cross-functional environments
• Provide leadership, guidance, and mentorship across cross‑functional AI initiatives and product teams.
• Build and maintain strong relationships with executive leadership, Member organizations, external partners, and vendors
• Lead stakeholder engagement, communication, enablement, and change management efforts to accelerate enterprise AI adoption and value realization
• Define scalable enablement strategies including training, implementation playbooks, user guidance, and adoption frameworks to support repeatable deployment across Member organizations
• Translate complex AI concepts into clear, business‑focused communications tailored to executive and operational audiences

• Partner with Risk, Legal, Compliance, Security, and Model Governance teams to align AI products with Responsible AI standards, enterprise policies, and regulatory requirements
• Incorporate governance, transparency, privacy, human oversight, and risk mitigation practices into AI product design, delivery, and operational processes
• Drive ongoing monitoring, model performance management, and continuous improvement processes in partnership with governance and oversight teams

• Represent The Mutual Group at conferences, industry forums, speaking engagements, and strategic partner discussions
• Maintain awareness of emerging AI capabilities, market trends, vendor solutions, and industry best practices
• Identify and incorporate externally identified opportunities to strengthen The Mutual Group’s AI strategy, innovation roadmap, and competitive positioning

• 7+ years of product management, product ownership, or technology leadership experience in AI, digital, data, or related domains
• Experience leading enterprise‑scale AI, machine learning, or Generative AI products and capabilities
• Strong understanding of GenAI, LLMs, predictive models, RAG, prompting, evaluation frameworks, AI governance, and Responsible AI principles
• Demonstrated ability to define strategy, influence executive stakeholders, and lead complex…