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Associate Technical Analyst - Pathology Systems Administrator

Remote / Online - Candidates ideally in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Highmark Health
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 58100 - 90000 USD Yearly USD 58100.00 90000.00 YEAR
Job Description & How to Apply Below

Company

enGen

Job Description

Job Summary:

The Pathology Systems Administrator is responsible for the day‑to‑day administration, support, and lifecycle management of enterprise pathology and laboratory information systems that support diagnostic workflows across the organization. This role partners closely with pathology operations, clinical stakeholders, vendors, and IT infrastructure teams to ensure highly available, secure, and compliant systems that directly enable patient care. The administrator manages pathology applications, interfaces, and supporting infrastructure, ensuring system reliability, regulatory compliance (e.g., CAP, CLIA, HIPAA), and alignment with enterprise IT standards.

The role plays a critical part in system upgrades, integrations, migrations, incident resolution, and continuous improvement of pathology technology platforms.

Essential Responsibilities
  • Work with more senior team members, customers, Technical Engineers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design.
  • Collaborate with cross‑functional teams on technology development projects, contributing to various stages of the technology delivery lifecycle, leveraging diverse technology skills and perspectives to drive project success.
  • Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
  • Ensure compliance with required standards and obtain all necessary approvals throughout the project lifecycle.
  • Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
  • Other duties as assigned or requested.
Experience
  • Information Systems or Technology
Preferred Experience
  • Lean/Six Sigma
  • Health Insurance or Healthcare Industry
Skills
  • Basic Analytical Skills
  • Basic Problem-Solving
  • Basic Communication Skills
Education
  • Bachelor’s degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Licenses or Certifications
  • None
Preferred Licenses or Certifications
  • Information Technology Infrastructure Library (ITIL)
  • The Open Framework Group (TOGAF)
  • Six Sigma
  • Project Management Professional (PMP)
Language (Other than English)

None

Travel Requirement

25% - 50%

Physical, Mental Demands and Working Conditions
  • Office- or Remote-based
  • Teaches / trains others
  • Occasionally
  • Travel from the office to various work sites or from site-to-site
  • Frequently
  • Works primarily out-of-the office selling products/services (sales employees)
  • Never
  • Physical work site required
  • No
  • Lifting: up to 10 pounds
  • Constantly
  • Lifting: 10 to 25 pounds
  • Occasionally
  • Lifting: 25 to 50 pounds
  • Rarely

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Pay Range Minimum: $58,100.00

Pay Range Maximum: $90,000.00

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Position Requirements
10+ Years work experience
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