Principal Adoption & Change Management Consultant - Remote

The Impact You Will Have

Softchoice AI Solutions Group is looking for a Principal Adoption & Change Management Consultant to grow the AI & Workforce Consulting team. The Principal Adoption & Change Management Consultant is a critical role within the AI Solutions organization. You will be the face of AI Solutions to our biggest clients, and you will own delivery responsibilities on our largest projects. You are responsible for navigating high-complexity environments and providing the leadership necessary to ensure enterprise-wide adoption.

As a tenured leader on the team, you will build reusable frameworks and set delivery standards that every consultant uses. Additionally, you will have primary lead responsibility for delivering initial engagements of new service offerings. You will be accountable for the achievement of specific revenue targets – demonstrating our value in presales activities with our biggest clients and positioning add-on services during projects that expand the total contract value.

• Execute principal delivery responsibilities for our largest and most complex client engagements, leading multiple delivery resources on the solutions you craft for clients.
• Assess skillsets and identify knowledge gaps for delivery resources on your immediate project team.
• Accountable for annual revenue targets; influencing bookings through strategic presales advisory and identifying add-on services across all project phases.
• Own the C‑suite relationship for our largest clients, acting as a principal advisor for AI adoption, organizational change management, and long-term business goals.
• Lead and drive the agentization and evolution of the AI & Workforce Consulting delivery methodology, ensuring Softchoice maintains a competitive edge in the market.
• Architect ROI-focused business cases for large-scale AI initiatives, enabling executive stakeholders to justify investments.
• Manage quality delivery by performing oversight and final QA on Statements of Work (SOWs) and strategic project documentation to ensure that technical solution architecture reflects business goals and addresses business challenges.
• Own the identification of market trends to develop new cross-practice offerings and special projects that expand the AI Solutions portfolio.

Our principals understand the industries and businesses of their clients and how Softchoice can accelerate their digital transformation journeys. This role requires strong business acumen, technology and change management knowledge, and a principled approach to digital transformation challenges and opportunities. You have excellent analytical, interpersonal, and creative skills and thrive at the intersection of business and technology. You are ambitious and enterprising, with strong leadership qualities and presence in the C‑Suite.

You enjoy working with both technical and non-technical groups. You possess the ability to map technical solutions in multiple disciplines to business problems, provide innovative answers to our clients’ most pressing needs, and influence delivery capability.

• Undergraduate degree required (business or technology preferred). An MA, MBA, or MSc beneficial.
• Certifications in User Adoption & Change Management, Organizational Change Management, Project/Program Management, or other related IT or management consulting disciplines are considered valuable.
• Practical experience (15+ years) in business advisory and/or consulting within IT.
• Demonstrated practical experience for a minimum of 10 years, providing advisory services in the fields of User Adoption and Organizational Change Management, Business Consulting, and technical advisory.
• C‑Suite Presence : A proven track record of gaining trusted advisor status with executive-level management (CIO/CTO/CEO).
• Commercial Acumen :
  Demonstrated success in meeting revenue or influenced-sales targets within a professional services environment.

A reasonable estimate of the current base pay range for this position is $128,800 to $170,000 annually + 14% as target incentives. Actual salary will be based on a variety of factors,…