EDI and Solutions Design Manager

Job Summary

The EDI and Solutions Design Manager is a cross‑functional leader bridging technical teams, business stakeholders, and external trading partners to oversee the design, implementation, maintenance, and continual improvement of EDI systems and processes across the value chain while meeting quality, compliance, performance, security, and business requirements.

• Develop and implement a future roadmap for systems, tools, and processes across Customer Operations that supports key business strategies and tactics.
• Facilitate continuous improvement leveraging systems and processes to enhance business results or mitigate risk.
• Align with IT to prioritize business‑critical system issues and ensure timely resolution to minimize business disruption.
• Act as Super User for SAP and EDI, ensuring full utilization of available tools and systems.
• Assist other departments with Super User‑related requests and grow Super User proficiency within the Customer operations user community.
• Represent business teams in scoping, fit and gap workshops for projects and enhancements; propose solutions leveraging experience and expertise.
• Own and execute all invoice month‑end activities and processes (runbook) within Supply Chain; troubleshoot and assist all functional areas on month‑end close related to order‑to‑invoice expertise.
• Support business continuity planning; lead business interruption plan and resolution with IT team.
• Lead solution management and testing; work with peers on testing and review.

• Effective month‑end close.
• Compliance related activities – SOPs, BI reporting, successful audit rating.
• Departmental IT roadmap of improvements.
• EDI as percentage of customer transactions.
• Invoice cycle time.

• College degree required.
• 10+ years of relevant business experience across multiple process areas (Supply Chain, Continuous Improvement, IT, Commercial Operations or Finance). 10+ years of experience working in SAP (Sales and Distribution, or Logistics modules) with ABAP/4 or configuration expertise.
• In‑depth knowledge of EDI protocols, standards (X12, EDIFACT) and communication methods (AS2, FTP, VANs).
• Knowledge of Order‑to‑Cash processes – SAP transactions, order types, billing output setups, EDI set‑up.
• Strong financial knowledge of invoicing and order‑to‑cash processes.
• Experience managing multi‑phase technology projects, balancing scope, timeline, and resources.
• Deep understanding of systems integration, software development methodologies, and IT infrastructure.
• Deep understanding of project management methodologies and best practices to ensure seamless execution, risk mitigation, and on‑time delivery.

• Communication:
  Strong verbal and written communication skills for interacting with stakeholders at all organizational levels. Ability to communicate complex technical concepts clearly to both technical and non‑technical stakeholders.
• Problem Solving:
  Innovative approach to resolving technical challenges and process bottlenecks.
• Attention to Detail:
  Ensuring data accuracy and compliance with industry standards.
• Collaboration:
  
  Strong facilitation skills for working with diverse teams and resolving conflicts.
• Change Management:
  Guiding organizations through technology‑driven change, fostering adoption and minimizing resistance.
• Strategic Thinking:
  Ability to align technical solutions with business objectives and long‑term vision.

• Salary range: $103,600 – $192,400, with adjustments based on experience, location, and market factors.
• Health insurance coverage for medical, prescription drugs, dental, and vision.
• 401(k) retirement savings plan with company match.
• Paid time off, including vacation, sick time, and parental leave.
• Hybrid work policy combining in‑person and remote work.
• Potential for sign‑on bonus, restricted stock units, and discretionary awards.

EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Accessibility and reasonable accommodations:
Sandoz, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position, please send an email to reasona or call 1‑609‑422‑4098 and let us know the nature of your request and your contact information.

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