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Senior SaaS Technical Support Specialist; Remote

Remote / Online - Candidates ideally in
Elgin, Kane County, Illinois, 60122, USA
Listing for: Follett School Solutions
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior SaaS Technical Support Specialist (Remote)

Follett School Solutions is looking for a Senior Technical Support Specialist to provide comprehensive product and technical support to our customers. This fully remote position assists with complex customer inquiries and maintains strong relationships during each interaction.

The ideal candidate will have a Bachelor's degree, with 3-5 years in a technical support setting, and excellent communication skills. Benefits include flexible work hours and robust healthcare options.

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Position Requirements
10+ Years work experience
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