Event Technologist - Remote

As an Event Technologist at Meetings & Incentives Worldwide, you will play a crucial role in the design, implementation, and execution of technology solutions for our clients' events. Basic understanding of computers, service and network environments is required. This position reports to the Manager of Event Technology. The ideal candidate will have familiarity with a multitude of event technology solutions (registration, mobile apps, badges on demand, appointment scheduling, attendee communications, event analytics, attendance tracking, virtual event platforms, audience response systems, gamification, etc.).

• Collaborate with internal team members, subject matter experts, and external clients.
• Follow all client mandated standard operating procedures as required.
• Ability to understand application and platform requirements.
• Perform general application tasks throughout the program life cycle.
• Actively participate in project calls.
• Support other tasks as requested.
• Understand payment transactions for registration websites.
• Perform quality control of all aspects of the build including content review for grammar/spelling errors.
• Understanding and following internal processes and procedures.
• Travel onsite to support events. Onsite services would include, but are not limited to:
• Support of hardware and software to manage on demand badge printing and attendance tracking.
• Shipping/Receiving of equipment.
• Support of mobile applications, updates, push notifications and attendee support.
• Other duties as assigned.
• Follow Information Privacy and Security SOPs to protect client’s information at all times.
• Create event technology experiences that are easy for attendees to navigate and engage.
• Familiarity of event technology stack solution.
• Familiarity with estimating and understanding technical build timelines.
• Familiarity of maintaining reports, dashboards, and portals.
• Manage the build of all attendee communications such as event invitations, reminders, travel letters, communication emails, surveys, and virtual event announcements.
• Understanding of full Event Management Systems capabilities and meeting objectives on best technical solutions for:
• Simple templated meetings and surveys.
• Meetings with multiple web pages.
• Hotel & Air Tavell Requests.
• Knowledge of the full suite of products from leading industry technologies such as but not limited to Cvent, Spot Me, Swoogo and Rain Focus.
• Familiarity with industry leading mobile apps using the technologies listed above.
• Possess an understanding of Android and iOS user interfaces and ecosystems to aid in the downloading, installation, content display and use of mobile applications.

• Support all corporate goals and objectives, adherence to all company policies.
• Exhibit respect and fairness to all clients, staff, coworkers, suppliers, and management.
• Demonstrate commitment to overall M&IW success.

• Client Communication
• Communication with the client must be clear, concise, and professional.
• Communication with peers must be based on mutual respect.
• Sharing best practices and efficiencies to improve overall team performance.
• Communication with vendors must be professional.

This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Event Technologist role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know.

Physical activities include, but are not limited to the following:

• Movement & Positioning:
  Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs…