Principal Workfront Consultant; Remote

Principal Workfront Consultant (Adobe Practice)

The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client’s Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements.

• Develop and execute comprehensive success plans that align Workfront capabilities with client business objectives.
• Recommend Workfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes.
• Recommend system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems.
• Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices.
• Stay current with the latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement.

• Turn client business objectives into comprehensive Value Realization programs (e.g., success metrics, measurement frameworks, and timeline milestones).
• Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high‑level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives.
• Proactively identify and communicate value realization opportunities and risks to the client.
• Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value.

• Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with overall business strategy.
• Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines.

• Use structured, disciplined approaches to solve client adoption challenges, value measurement problems, and success barriers.
• Head off potential client satisfaction issues before they materialize and have strong client advocacy skills.

• Produce necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards.
• Support the consulting team in developing value realization briefs, success statements of work, and measurement templates and tools.

• Bachelor’s degree or relevant experience.
• 8+ years of consulting experience in management consulting or systems integration consulting in client‑facing roles.
• 5+ years of hands‑on experience with Adobe Workfront, including system configuration and implementation.
• Experience with Value Realization methodologies, ROI measurement, or business outcome tracking.
• Conducting client workshops and stakeholder sessions to define success criteria and value metrics.
• Basic understanding of business case development and value measurement frameworks.
• Adobe Workfront certification (Professional or Expert level).
• Deep knowledge of Adobe Workfront architecture, features, and functionalities.
• Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations.
• Understanding of project management methodologies (Agile, Waterfall, hybrid approaches).
• Proficiency in database management and basic scripting languages.
• Experience with system integrations and data mapping processes.
• Client relationship management and stakeholder engagement experience.
• Success plan development and execution.
• Understanding of consulting delivery methodologies and client engagement processes.
• Strong analytical skills with the ability to translate data into actionable insights.

• MBA (Desired).
• Understanding of change management principles and adoption methodologies.
• Experience in client budget management and commercial discussions.

Primary Location City/State: Homebased - Conway, Arkansas

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled), and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.