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Support Engineer II – Remote IT & Onsite Troubleshooting
Remote / Online - Candidates ideally in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-05-31
Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for:
Blue Alliance
Remote/Work from Home
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Layer Cake, a Blue Alliance company, is searching for a Support Engineer II in Cincinnati, Ohio. This role demands providing intermediate technical support for clients primarily through phone and various ticketing platforms. The selected candidate will oversee ticket documentation, resolve escalations, and maintain established service levels.
Additionally, the position offers numerous benefits such as unlimited PTO, excellent medical insurance, and a 401K retirement plan. As a fully remote company, Layer Cake promotes a culture of growth, collaboration, and entrepreneurial spirit.
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