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Hybrid Help Desk Analyst: Remote Troubleshooting & Tickets
Remote / Online - Candidates ideally in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-05-31
Dover, Kent County, Delaware, 19904, USA
Listing for:
Jobs via Dice
Full Time, Remote/Work from Home
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Jobs via Dice is seeking a Help Desk Analyst in Dover, DE. The position involves being the first point of contact for internal and external customers, primarily troubleshooting network connectivity and desktop issues, and maintaining thorough documentation through Service Now.
The ideal candidate should have at least 3 years of Tier 1 Help Desk experience, excellent communication skills, and needs to work in a hybrid model requiring onsite attendance one day a week.
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