Associate, Infra Database Administrator

About ING

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. You’re joining a team where individuality is encouraged, and the culture is fun, friendly and supportive. ING Americas follows a hybrid work model, allowing for in‑office / work from home flexibility. Hybrid work arrangements vary based on business area.

DBA will be part of the Infra Platform team and will provide guidance and support to stream aligned teams with regards to best practices in deploying and maintaining ING US cloud server estate with regards to underlying databases. They will understand application databases, troubleshoot, fix issues, and work as part of any team addressing an ongoing incident. The DBA will understand applicable controls and demonstrate compliance.

They will advise, deploy and verify security patches and participate in code red remediation efforts.

• Architect and implement database solutions that provide availability, scalability, performance, recoverability, and security.
• Ensure proper allocation of hardware resources to databases, maintaining high resilience and optimizing performance tuning.
• Proactively monitor the database systems to ensure secure services with minimum downtime.
• Provide metrics, trend analysis, and recommendations to the management team to enable informed decisions regarding resource management.
• Troubleshoot and problem‑solve SQL development issues.
• Implement and release database changes according to agreed timelines and costs.
• Develop, implement, and follow standard operational procedures to provide standardization and stability to the environment and processes.
• Assist developers with Stored Procedures and troubleshooting and performance improvement.
• Participate in resolution and root cause analysis of any outages or other SLA‑impacting issues.
• Conduct routine operational maintenance including installations, upgrades, patching, monitoring, auditing, and issue resolution.
• Operate a 24x7 production environment. Some on‑call / off‑hours support will be required.
• Participate in DR exercises.
• Participate in incidents to ensure issues are resolved.

• Bachelor and/or Master diploma in Computer Science, or equivalent experience.
• 7+ years as a Database Administrator in a Financial Services, Banking, or Investment Banking environment.
• Proven expertise in Oracle databases in a multi‑tenant environment.
• Proven expertise in Microsoft SQL Server, including SQL Always‑On.
• Experience in SSIS (SQL Server Integration Services) is a plus.
• Strong enhancement of controllers and security.
• Microsoft Azure CI/CD pipeline, and Power Shell scripting.
• Knowledge of our business areas is a nice‑to‑have.
• Ability to navigate an environment with virtual teams and interface with international stakeholders.
• Passionate about innovation and new market trends, and new technologies.
• Excellent verbal and written communication and presentation skills.
• Strong organizational sensitivity and the ability to understand and consider the underlying issues, opportunities, and dynamics of the cross‑border organization.
• Continuous improvement mind‑set.

$110,000-$140,000 – base salary only. This role is eligible for participation in a discretionary bonus program.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities.