Manager, Software Engineering - IntelliScript; Remote

Position: Manager, Software Engineering - IntelliScript (Remote)
What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our Linked In page for a closer look at our company, and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations.

Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

IntelliScript's Information Technology organization is critical to our ability to deliver secure, reliable, and scalable SaaS products to insurance, health IT, and life sciences clients. In this role, you will manage a team of software engineers while serving as the technology lead for a cross-functional Scrum team that includes quality engineers, product owners, architects, and a Scrum Master. You will balance people leadership and hands-on technical skills to ensure your team delivers high-quality software, supports it in production, and continuously improves how we build and operate our systems.

You will partner closely with Product Management to maintain a technical roadmap for your product area, align delivery to business outcomes, and operate effectively within a SAFe Agile environment. As IntelliScript expands its use of GenAI in the software development lifecycle, you will help your team adopt AI-assisted development practices to responsibly improve productivity and quality while maintaining strong engineering standards, security, and compliance.

What you will be doing

* Lead and develop a team of 6-12 software engineers through hiring, onboarding, coaching, performance management, and career development

* Serve as technical lead for your Scrum team by guiding architecture and design decisions, setting engineering direction, and ensuring delivery of high-quality outcomes

* Own software delivery accountability for your product area operating in SAFe Agile, managing dependencies, and driving predictable execution

* Partner with Enterprise Architecture to define and maintain a technology roadmap which balances feature delivery, reliability, scalability, and technical debt reduction

* Partner with Product Management to define and maintain a product roadmap which balances business value, technical approach, and resource capacity

* Provide level 3 support production systems including incident response, root-cause analysis, and continuous improvement

* Establish and enforce engineering best practices across the team such as code review, secure coding, unit test automation, CI/CD, documentation, and operational readiness

* Collaborate across engineering, architecture and platform teams to align architecture patterns and ensure cohesive platform evolution

* Drive adoption of GenAI-enabled engineering practices with appropriate governance, security, and quality controls

What we need

* 10+ years of professional software engineering experience, including 3+ years managing multiple engineers as direct reports

* Demonstrated ability to balance people management with technical leadership

* Strong experience building and operating modern applications using:

* C# / .NET

* Relational and non-relational databases

* React or comparable modern front-end framework

* API and service development including REST and event-driven integrations

* Extensive cloud experience with AWS, including designing for scalability, reliability, security, and cost awareness

* Experience with microservice architecture, domain-driven design, and event-driven architecture patterns

* Strong understanding of Dev Ops and operational excellence: CI/CD, infrastructure-as-code concepts, observability, incident management, and SRE-minded practices

*…