Manager II, Engineering

About Blackhawk Network

Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways.

BHN's network spans the globe with more than 400,000 consumer touchpoints. Learn more at

Hybrid flexibility:
At Blackhawk Network, you'll enjoy the best of both worlds-focused remote work plus in-person collaboration on Tuesdays and Wednesdays, our regular in-office days at our Pleasanton headquarters. This rhythm gives you the tools, connection, and autonomy you need to make a real impact.

Overview

The Software Engineering Manager II will have full ownership over a front-end focused engineering team. This leadership role is cross-functional and will work closely with Product, UX/Design, Technical Program Managers, and other Engineering Leaders to deliver exceptional, consumer-facing web experiences. The manager will guide the tactical delivery of front-end features while contributing to the strategic vision for UI architecture and user experience quality.

This role requires both hands-on front-end expertise and the leadership skills to develop a high-performing team.

Responsibilities

* Hire, lead, and develop a team of front-end engineers building best-in-class, consumer-facing web applications. Play an essential role in attracting, developing, leading, and retaining front-end talent.

* Champion UI quality standards across performance, accessibility (WCAG), responsive design, and cross-browser compatibility.

* Partner closely with UX/Design teams to translate product vision into polished, accessible, and performant user interfaces.

* Build consistent tools, processes, and documentation to support onboarding and to align the team around front-end best practices, component libraries, and design systems.

* Mentor engineers in front-end architecture, modern JavaScript/Type Script patterns, and craft - celebrating wins and coaching through challenges.

* Drive front-end design and architecture decisions, including component strategy, state management, rendering approaches, and API integration patterns.

* Cultivate a learning culture through brown bags, front-end guild events, hackathons, and conference participation.

* Own front-end quality metrics including Core Web Vitals, accessibility scores, error rates, and funnel performance.

* Align stakeholders around front-end technical direction and surface opportunities for UX and performance improvements.

Qualifications

Competencies

* Demonstrated track record of building and leading high-performing front-end engineering teams.

* Deep passion for user experience and delivering polished, accessible consumer interfaces.

* Strong partnership instincts - able to work fluidly with designers, product managers, and back-end engineers.

* Skilled at managing priorities, directing work, and supporting professional development for multiple team members.

* Comfort with A/B testing frameworks, feature flagging, and data-driven UI experimentation.

* Experience with localization/internationalization for multi-market products.

* Agility to adapt with shifting priorities, evolving browser APIs, and emerging front-end tooling.

* Skilled in verbal and written communication, including leading design reviews and presenting technical trade-offs.

* Ability to collaborate cross-functionally in a high-growth, distributed team environment.

Technical Skills

* Expertise in modern JavaScript/Type Script and front-end frameworks, with deep proficiency in React (or equivalent).

* Strong command of web performance optimization - Core Web Vitals, code splitting, lazy loading, caching strategies.

* Solid understanding of accessibility standards (WCAG 2.1+) and experience shipping accessible products.

* Proficiency in responsive design, CSS architecture, and design system implementation.

* Experience with front-end testing at multiple…