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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-06-01
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-06-01
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
CAI is seeking a Senior Service Desk Analyst to deliver Level 1 technical support in a remote, healthcare environment. The role involves mentoring junior agents, resolving complex tickets, and delivering top-notch customer service.
This position requires 3–5 years of experience, including hands-on knowledge of the Epic platform and Active Directory. Compensation ranges from $47,000 to $55,000 per year.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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