Director Restaurant Technology; QSR​/FOH​/BOH​/Menu Pricing

Position: Director Restaurant Technology (QSR / FOH / BOH / Menu Pricing)
Director of Restaurant Technology (QSR / FOH / BOH / Menu Pricing) DETAILS

Location:

Remote Position Type:
Direct-Hire Hourly / Salary: to $225K+ base + 25% bonus + annual RSU equity grants Travel: ~25% travel (1-week monthly / potentially more depending on planning and design sessions) Accelerate Learning Curve:
Meet teams and participate in workshops, etc. Team Alignment:
Front of House (FOH) and ½ of POS / Menu teams are in the San Diego office 3days per week | Back of House (BOH) is remote but will align for joint San Diego sessions. Ongoing Travel Expectations:
Travel will continue beyond ramp-up (more frequent than once per quarter) for key planning sessions, design workshops, and strategic initiatives over the next 2–3 years. All-Hands Meetings: 1–2 times per year, entire IT team flies into San Diego, CA. Fit Considerations:
Candidates that are unwilling or unable to travel regularly (especially early on) are not a good fit. Location Flexibility:
Role is primarily remote / national once ramped, but San Diego, CA travel is non-negotiable for success in the first 6–12 months and key project phases. JOB SUMMARY Vaco is currently seeking a Director of Restaurant Technology (QSR / FOH / BOH / Menu Pricing) for a Direct-Hire opportunity that is remote with 25% travel to San Diego. The Director of Restaurant Technology will immediately step into a high-visibility role providing both visionary strategic leadership and hands-on operational management of the entire restaurant technology stack across all corporate and franchised locations.

The Director of Restaurant Technology will have direct oversight over 3 key strategic leaders and ~5-10+ indirect reports (Systems Analysts / BOH Systems Engineers / POS Data Systems Admins). Solution Architecture / Design – Designing Complex Engineering Solutions Covering End-to-End Integration / Platform Architecture / Scalability / Availability / Performance / Reliability / Stability / Administration Architecture Documentation / Planning – Documenting Designs (Topologies / Hardware Specifications / Server Configs / Capacity Planning / Availability / Performance / Operational Metrics / Network and Client Impacts) Requirements Analysis / Solutioning – Assessing Customer Requirements / Analyzing Business Events/Data Architecture / Evaluating Solutions / Determining Optimal Technical Approach Strategic Technology Alignment – Partnering with Technology / Operations Leadership to Identify / Deliver Optimal Restaurant Technology Solutions Risk Management / Mitigation – Assessing System Risks / Recommending Mitigation Strategies | Ensuring Stability / Security Process Optimization / Future Planning – Re-Engineering / Maintaining Processes to Improve Efficiency with a 3-5year Future-Focused Strategy Minimizing Impact to Corporate / Restaurant Teams Domain Expertise / Systems Ownership – SME for Front-of-House (FOH) Systems (Architecture / Features / Integrations) and Complementary Platforms Cross-Functional Collaboration – Working Closely With Operations / Marketing / Finance to Design and Deliver Solutions That Meet and Exceed Business Requirements Vendor / Integration Management – Collaborating With External Vendors and Internal Teams to Integrate Programming / Hardware / Networking / Operational Requirements Product Evaluation / Innovation – Participating in Product Reviews / Testing / Pilots With IT, Business Partners, and Customers Executive Partnership / Strategy – Partnering With Executive Leadership to Define Long-Term Goals, Strategies, and Process Improvements Project Leadership / Delivery – Guiding Technology Initiatives From Inception Through Implementation People Leadership / Performance Management – Driving Team and Individual Goal Setting / Performance Monitoring / Coaching / Evaluation Mentorship / Talent Development – Mentoring 3 Direct / ~5-10 Indirect Reports Towards Excellence / Growth About the Project:
The ideal leader must possess extensive expertise within QSR (menu / POS / pricing platform focus) with 5-7+ years of experience within a management and/or leadership role. It is essential that the Director of Restaurant Technology possesses the…