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Remote Product Support Specialist - Education Tech SaaS
Remote / Online - Candidates ideally in
Concord, Middlesex County, Massachusetts, 01742, USA
Listed on 2026-06-02
Concord, Middlesex County, Massachusetts, 01742, USA
Listing for:
Cambium Learning Group
Full Time, Remote/Work from Home
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Cambium Learning Group is seeking a Primary Product Support Representative to provide technical support to customers through various channels like phone and email. The ideal candidate should have over 2 years of experience in customer service or technical support.
The role involves educating customers on Lexia Learning products, troubleshooting issues, and collaborating with internal teams to enhance customer success. The position offers a full-time remote working model.
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