Platform Operations Engineer

Platform Reliability Engineer – Digital Infrastructure Services

Location:

1001 Boston Post Rd, Building 2, Marlborough, MA 02153 (Hybrid). Tasking involves both on‑site and remote work.

Posted:  | Role Type:
Hybrid | Citizenship: U.S. citizen required for security clearance.

Security clearance status:
Not required at posting, but the role requires obtaining and maintaining a U.S. government security clearance (DCSA).

• Implement, support, and optimize Kubernetes‑based container orchestration platforms across unclassified and closed‑area systems.
• Collaborate with engineering, program teams, and cross‑functional partners to improve platform usage and identify enhancements.
• Diagnose and resolve complex Kubernetes‑related issues, working with internal teams.
• Support escalation and resolution of higher‑severity platform issues following established processes.
• Develop and enhance observability and monitoring capabilities to detect errors, reduce defects, and improve system performance.
• Improve Mean Time to Detect (MTTD), Mean Time to Resolve (MTTR), service availability, and customer experience.
• Implement and maintain monitoring tools, dashboards, and alerting systems aligned with operational best practices.
• Work with infrastructure, networking, and application teams to forecast capacity, scaling requirements, and system demand.

• Raytheon Orchestration and Container Kubernetes Service (ROCKS) provides a standardized container management platform built on Kubernetes.
• Supports a secure, enterprise container orchestration foundation for Digital Ecosystem Deployment in air‑gapped classified environments.
• Supports non‑production services in shared unclassified environments.
• Enables integration across cloud and on‑premises environments.

• Bachelor’s degree in STEM or equivalent experience with a minimum of 5 years relevant experience; or an Advanced Degree with a minimum of 3 years experience.
• Experience installing, deploying, monitoring, and supporting Kubernetes clusters in on‑premises and cloud environments.
• Experience with Kubernetes platforms such as Rancher RKE2, upstream Kubernetes, Open Shift Container Platform, VMware VKS/Tanzu, or similar distributions.
• Experience with Kubernetes‑related tools (Terraform, Helm, Python, Go, Bash).
• Experience with observability and monitoring tools (Grafana, Prometheus, Alert manager, Loki).
• Ability to obtain and maintain a U.S. security clearance; U.S. citizenship required.

• Deploying cloud‑native platforms and systems in classified and unclassified environments.
• Designing and operating scalable, secure, high‑performance systems, platforms, and Kubernetes clusters.
• Experience with VMware, AWS Gov Cloud, and Azure Government environments.
• Strong oral and written communication skills.
• Project execution within schedules and budgets.
• Translating business and functional requirements into technical requirements and tasks.
• Documenting and diagramming technical systems.
• Experience with CNCF Kubernetes components (service mesh, service discovery, package management, observability, monitoring, runtimes, security).
• Experience with Git Ops and Kubernetes package management tools (ArgoCD, Packer, Helm, Kustomize).
• Experience working in Agile environments with product owners and scrum masters.
• Implementing Kubernetes in air‑gapped and regulated network environments.
• Root‑cause analysis of distributed system failures.
• Monitoring CNCF ecosystem developments and applying technologies to Kubernetes platforms.

Salary Range: $86,800 – $165,200 (USD) based on experience.

• Healthcare, wellness, retirement, and work‑life benefits.
• Parental (including paternal) leave.
• Flexible work schedules.
• Achievement awards.
• Educational assistance.
• Child and adult backup care.

The position requires a security clearance. The Department of Defense agency DCSA Consolidated Adjudication Services (DCSA CAS) administers the clearance process.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. RTX provides affirmative action for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act.