Energy Management Solutions Product Solutions Specialist

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* Job Description:

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* Job Title:

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* Systems Analyst / Product Solutions Specialist - Energy Management

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* Location:

** Remote (Up to 30-40% Travel)

** About the Role*
* ** Parsons
* * is seeking a talented  
** Systems Analyst / Product Solutions Specialist
** to join our growing Energy Management team. In this role, you will work with our nation-leading  
** Operational Data Integration
** and  
** Demand Response
** products that help utilities, grid operators, and large customers manage energy use more efficiently.

You will be responsible for  
** installing, configuring, and supporting
** our energy management solutions for customers across the country. This is a  
** remote position
** with  
** 30-40% travel** , depending on project and client needs.

** What You'll Do*
* ** Implement & Support Energy Management Solutions*
* + Install and configure energy management, demand response, and control system software for customers (remote and on-site).

+ Translate customer needs into clear
** business use cases
** and system configuration requirements.

+ Work with the implementation team to
** test and validate configurations
** and integrations.

+ Perform
** Customer System Acceptance Tests
** to confirm the system is working as expected.

+ Conduct regular
** Health Checks
** on active systems to identify issues and recommend improvements.

+ Provide advanced support to resolve technical and integration issues.

** Train & Support Customers*
* + Deliver
** training sessions
** for end users and administrators on how to use the systems effectively.

+ Assist Sales and Account teams by setting up and supporting
** product demos
** and proof-of-concept environments.

+ Perform
** QA testing
** on demo environments, new releases, and upgrades.

** Collaborate Across Teams*
* + Work closely with integrators, developers, project managers, and customers to ensure smooth delivery.

+ Monitor feedback and trends from customers and partners to help improve programs and products.

+ Help resolve customer escalations and ensure a positive customer experience.

+ Share best practices and insights with internal teams to improve processes and solutions.

** Contribute to Energy & Efficiency Programs*
* + Build a solid understanding of
** energy efficiency, demand response, and grid modernization
** programs.

+ Support state and utility energy and climate goals by helping customers use our solutions effectively.

+ Provide guidance on program offerings, customer eligibility, and procedures.

+ Participate in joint utility and partner meetings and help align approaches across regions.

** What We're Looking For (Required)*
* +  
** Bachelor's degree
** in Engineering, Computer Science, Information Systems, or a related technical field.

+ Experience
** installing, configuring, or supporting
** software-based or control system products (energy, utilities, building automation, industrial controls, or similar).

+ Proven experience working directly with
** end users and customers** .

+ Experience contributing to
** projects involving complex system integrations** (e.g., SCADA, BMS, EMS, data integration platforms).

+ Strong
** analytical and problem-solving
** skills.

+ Clear and professional
** written and verbal communication
** skills.

+ Demonstrated
** data analysis
** skills and strong attention to detail.

+ Ability to organize and interpret both
** quantitative and qualitative
** information.

+ Strong
** teamwork and collaboration
** skills.

+ Ability to adapt communication and approach to both technical and non-technical audiences.

+ Willingness and ability to travel
** up to 30-40%
** as needed.

** Nice to Have (Preferred)*
* +  
** 2+ years
** of experience with
** control systems applications** , such as:

+ Energy management systems

+ Demand response or load management

+ Building automation / HVAC controls

+ Industrial control or SCADA systems

+  
** 2+ years
** of experience in
** QA, support, and training
** for integrated control systems or complex enterprise software.

+

Experience with
** Data Analytics
** and/or
** AI/ML
** applied to:

+ Energy usage, load forecasting, or grid operations

+ System performance monitoring and anomaly detection

+ Familiarity with:

+ Operational data integration platforms and APIs

+ Utility programs (demand side management, energy efficiency, demand response)

+ Databases, reporting, and data visualization tools.

+ Experience working on
** remote teams
** and supporting
** distributed customers** .

** Security Clearance Requirement:*
* None

This position is part of our Critical Infrastructure team.

For more than 80 years, our experts have designed and delivered the critical…