Jira Platform Expert - Remote

Role:
Jira Platform Expert Remote (US) Job Type: Contract Description

• Managing Jira as a critical enterprise platform, demonstrating long‑term ownership in large environments, and operating confidently across application, infrastructure, and migration strategy layers with minimal ramp‑up.
• Hands‑on Jira Data Center support at scale and Jira Cloud migration experience at scale larger than 6k users.
• Senior, enterprise‑level Jira platform expert who has operated in a very large, complex global environment (30,000–40,000+ users) and can own both Jira Data Center and Jira Cloud ecosystems.
• Experience leading Data Center to Cloud migrations in large enterprises (not simple lift‑and‑shift); understanding migration strategy, plugin rationalization, governance redesign, and post‑migration stabilization.
• Strong infrastructure and OS‑level expertise, including server administration, clustering, monitoring, performance tuning, and scripting/automation to support large‑scale migrations.

• Experience limited to small or mid‑size Jira environments (only a few thousand users).
• Candidates focused only on workflows, boards, and permissions without OS/server‑level or infrastructure knowledge.
• No experience supporting 30k+ users in a global, multi‑project enterprise environment.
• Pure system/OS administrators without deep Atlassian (Jira Data Center/Cloud) expertise.
• Only basic “lift‑and‑shift” migration experience – we require complex, enterprise‑scale Data Center to Cloud migration exposure.
• No hands‑on scripting or automation experience to support large‑scale migration efforts.