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Technical Support HelpDesk/Support

Remote US Customer Success & Technical Support Specialist

Remote / Online - Candidates ideally in
Lake Charles, Calcasieu Parish, Louisiana, 70601, USA
Listing for: Lumar (formerly Deepcrawl)
Full Time, Remote/Work from Home position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 68000 USD Yearly USD 60000.00 68000.00 YEAR
Job Description & How to Apply Below
Lumar (formerly Deepcrawl) is seeking a Customer Success Specialist to support our platform, leveraging your technical know-how to assist clients in SEO and data insights. In this full-time remote position, you'll resolve customer queries, communicate with cross-functional teams, and ensure customer satisfaction. We offer a salary range of $60,000-$68,000, comprehensive medical benefits, a personal learning budget, and generous PTO. Ideal candidates should have over 2 years of relevant experience, a strong self-motivation, and a keen interest in technology.
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