Director, Salesforce Architecture

Position Overview

The Salesforce Platform Architect is the lead technologist of the Salesforce Center of Excellence orting to the VP of Enterprise Applications, this role owns the architectural vision, drives platform strategy, and curates the technical roadmap that enables scalable, secure, and future‑proof Salesforce innovation across the enterprise.

• Define and evolve the long‑term architectural vision for Salesforce, ensuring alignment with enterprise IT strategy and business goals.
• Champion platform scalability, modularity, and extensibility across Sales, Service, Experience, and Analytics Clouds.
• Evaluate and recommend implementation patterns for new Salesforce capabilities such as Data Cloud, Agentforce, and Mulesoft.
• Develop and maintain a living technical roadmap outlining platform evolution, major releases, refactoring initiatives, and innovation pilots.
• Collaborate with product owners, business analysts, and engineering leads to prioritize roadmap items based on business value, feasibility, and risk.
• Establish and enforce architectural standards, reusable design patterns, and documentation practices across all Salesforce teams.
• Lead architecture reviews, technical design sessions, and solution assessments for major initiatives.
• Design robust integration strategies between Salesforce and enterprise systems, defining API standards, middleware usage, and event‑driven architectures.
• Ensure integrations are secure, performant, and compliant with HIPAA, SOC2, and other regulatory frameworks.

• Conduct org health assessments and performance tuning across environments.
• Lead proof‑of‑concepts for new technologies such as AI, LLMs, and Data Cloud within the Salesforce ecosystem.
• Mentor developers and tech leads on Apex, integration best practices, and platform limitations.
• Collaborate with Dev Ops to ensure CI/CD pipelines align with architectural principles.
• Partner with data architects to ensure data lineage, governance, and analytics readiness.

• 8+ years in enterprise architecture, with 5+ years focused on Salesforce platform design.
• Salesforce Certified Application Architect and System Architect credentials.
• Deep expertise in Apex, Lightning Web Components, REST/SOAP APIs, and integration architecture.
• Experience with Mulesoft, Heroku, Kafka, or other middleware/event platforms.
• Strong understanding of security protocols, identity management, and compliance frameworks.
• Prior experience in healthcare, fintech, or regulated industries.
• Familiarity with microservices, containerization, and cloud‑native design principles.
• Applicants must not require visa sponsorship now or in the future.

Offices are located in Atlanta, GA;
Boston, MA;
Morristown, NJ;
Plano, TX;
St.Louis, MO;
St.Petersburg, FL; and Hyderabad, India. The role supports hybrid and remote work arrangements based on project needs.

$–$ (plus discretionary bonus plans and other incentives depending on the role).

Full‑time associates receive a competitive benefits package, including a 401(k) plan with employer match, flexible paid time off, holidays, parental leave, life and disability insurance, and health benefits (medical, dental, vision, prescription drug). Additional perks may apply.

Zelis is an equal‑opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, or gender identity.

We are dedicated to ensuring our application process is accessible to all candidates. Qualified individuals requiring reasonable accommodations may contact

The above statements describe the general nature of the role, but are not exhaustive. Duties may change as needed.