Director Technology, Automation & AI Solutions

About Children’s Specialized ABA

Children’s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children’s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children’s Specialized ABA offers home-based, community-based, and center-based ABA therapy.

At Children’s Specialized ABA, we envision a future where every child diagnosed with autism has access to innovative and compassionate care, empowering them to thrive and reach their full potential.

• Inclusivity:
  We celebrate the diversity within the Autism spectrum and are committed to creating an inclusive environment that respects and values each person’s individual strengths and differences.
• Innovation:
  We foster a culture of creativity and collaboration, exploring new ideas to develop personalized solutions that enhance quality of life for all children with Autism.
• Connection:
  We actively engage with the health systems and broader community to coordinate services and care for people with Autism.
• Quality and Safety:
  We invest in research and training to provide cutting‑edge, effective, safe, and personalized services tailored to the unique needs of those we serve.

The Director of Technology, Automation & AI Solutions will serve as a strategic operator and solution architect responsible for designing and executing a comprehensive technology and automation roadmap across the organization. This individual will assess business needs end‑to‑end and determine where to build custom solutions, leverage AI/agentic tools, optimize existing systems, or procure external platforms.

This role requires a hands‑on, systems‑thinking leader who can translate operational challenges into scalable, cost‑effective solutions—owning everything from concept through implementation, vendor selection, and ROI modeling. While overseeing IT security and compliance is part of the role, the primary focus is on innovation, automation, and building an integrated, future‑ready technology ecosystem.

• Own and define a multi‑year technology and AI roadmap, aligning business priorities with scalable system and automation solutions
• Evaluate organizational workflows and identify opportunities to:
• Build custom/internal tools
• Deploy automation and agentic AI solutions
• Optimize or replace existing systems
• Source and implement external platforms
• Create clear decision frameworks for build vs. buy vs. optimize, including cost‑benefit analyses and ROI projections
• Design and deploy agentic and AI‑enabled solutions that automate workflows and enhance decision‑making across departments
• Stay at the forefront of emerging technologies and AI capabilities, rapidly testing and scaling high‑impact use cases

• Own the full technology portfolio across departments, including SaaS tools, automation platforms, and internally built solutions
• Analyze and rationalize current tech stack to identify redundancies, gaps, and opportunities for consolidation or enhancement
• Develop and manage budgets across all technology investments, including:
• Vendor costs
• Internal build vs. outsource decisions
• Ongoing maintenance and scalability costs
• Lead vendor selection, contract negotiation, and performance management
• Build detailed financial models to inform leadership decisions on major technology investments

• Act as the organization’s solutions architect, connecting systems, data, and workflows into a cohesive ecosystem
• Lead end‑to‑end solution design—from identifying problems through implementation and adoption
• Partner cross‑functionally to map workflows, identify inefficiencies, and implement scalable solutions
• Ensure successful rollout of all systems, including change management, adoption, and measurable impact
• Establish KPIs and dashboards to track performance, utilization, and ROI of all…