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Bilingual Remote IT Help Desk Analyst; 2nd Shift
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-06-02
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
CAI is hiring a Service Desk Analyst in Lincoln, Nebraska. This remote, full-time position requires 6-12 months experience in technical support and customer service. The analyst will provide Level 1 IT support via phone, email, and chat, while handling requests from users. Required skills include troubleshooting, strong customer service expertise, and excellent communication. Hourly pay is $18, with benefits including medical, dental, vision insurance, and 401k access.
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