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Remote SaaS Support Specialist

Remote / Online - Candidates ideally in
Oregon, Dane County, Wisconsin, 53575, USA
Listing for: Ultimate.ai
Remote/Work from Home position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote SaaS Payments Support Specialist

Ultimate.ai is seeking a Customer Support professional to join our fully remote team, working West Coast hours. You’ll serve as the first line of support for customers, ensuring they have a smooth experience with our GCPay platform.

This role requires strong troubleshooting skills and the ability to communicate effectively with customers through phone, email, and chat. The ideal candidate will have at least 1 year of experience in a customer support role within a SaaS environment, and familiarity with cloud-based tools.

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