SharePoint Online & AI Platform Lead

Overview

SharePoint Online & AI Platform Lead — At the Department of Commerce, we’re reimagining what’s possible in government. We’re builders, thinkers, and change-makers, working at the intersection of innovation, community, and impact. From unlocking critical funding to fueling inclusive economic growth, we’re turning big ideas into real-world solutions that uplift people and places.

Our agency’s strength lies in the diversity of our workforce and the breadth of lived experiences and perspectives employees bring to the work. We believe equity is not just a value but a practice, reflected in how we design programs, engage communities, and deliver outcomes. We foster a workplace culture where curiosity is encouraged, bold thinking is welcomed, and collaboration drives our impact.

This job is a commitment to reshape systems so they work better for everyone. If you’re ready to challenge the status quo and build meaningful connections, we want to meet you. Let’s build what’s next, together.

The Innovation & Technology Division supports the entire agency through three primary sections:
Digital Innovation & Enterprise Cloud Platforms; IT Operations;
Enterprise Governance and Risk.

The Digital Innovation & Enterprise Cloud Platforms Section drives modernization and digital service delivery across Commerce. It designs and administers enterprise platforms, promotes cloud-native practices, and supports programs in creating secure, reliable, and cost-effective digital solutions.

The SharePoint Online & AI Platform Lead serves as the agency’s senior technical authority for SharePoint Online, M365 collaboration platforms, and emerging AI platforms. This position reports directly to the IT Senior Application Development Manager and functions as a lead technical worker within the Enterprise Cloud Platforms team. The position does not supervise employees but exercises lead responsibility, including assigning technical work, guiding priorities, providing mentorship, and ensuring platform alignment with enterprise architecture, security, governance, and agency strategy.

• Leading SharePoint Online enterprise architecture, governance, and lifecycle management.
• Administering enterprise-wide M365 and AI platform configurations, controls, and standards.
• Ensuring secure, responsible, and scalable integration of AI features and emerging AI tools.
• Serving as the agency’s subject matter expert (SME) for SharePoint Online and enterprise AI platforms.
• Providing senior technical leadership to systems administrators and development staff.
• Providing hands-on technical support, user enablement, and solution development assistance to agency staff to ensure effective adoption and use of SharePoint Online, M365, and enterprise AI platforms.

The role supports modernization, digital efficiency, collaboration, and safe AI adoption across the Department of Commerce.

Provides senior-level technical leadership by assigning work, prioritizing technical tasks, mentoring staff, and guiding enterprise platform administration activities.

• Assigns and prioritizes technical work for Systems Administration staff supporting SharePoint Online, M365, and enterprise AI platforms.
• Provides senior-level technical guidance, mentoring, and coaching to technical staff to ensure consistent, high-quality work products.
• Reviews technical work products to ensure accuracy, security, maintainability, and alignment with agency standards.
• Coordinates technical discussions, directs daily platform support activities, and assists the supervisor in scheduling platform-related work.
• Supports team skill development but does not conduct performance evaluations or carry supervisory authority.

Provides senior technical administration, governance, and planning for SharePoint Online as Commerce’s enterprise content, automation, and collaboration platform.

• Serves as the agency’s SharePoint Online technical SME, providing enterprise-level administration, configuration, governance, and lifecycle stewardship.
• Maintains and administers enterprise…